Myro Control   |   Myro:Air   |   Myro:Bridge   |   Myro:Home   |   Contact   |   Support
« previous next »
Pages: [1]

Author Topic: Cannot update from trial version  (Read 12434 times)

0 Members and 1 Guest are viewing this topic.

Lghome

  • Newbie
  • *
  • Posts: 1
  • Karma: +0/-0
    • View Profile
Cannot update from trial version
« on: March 09, 2019, 02:27:42 pm »
Trial version installed on iPhone 10.  Will not upgrade to full version after purchase.   Worked fine on iPad.

Message sent to support with no follow up.
Logged

elbe

  • Newbie
  • *
  • Posts: 2
  • Karma: +0/-0
    • View Profile
Re: Cannot update from trial version
« Reply #1 on: March 11, 2019, 08:05:56 am »
To my understanding, app subscription is for a single device.
[Edit] - I stand corrected - see clarification in Mar 14 post
« Last Edit: April 13, 2019, 08:45:04 am by elbe »
Logged

Myro Control

  • Administrator
  • Full Member
  • *****
  • Posts: 208
  • Karma: +1/-0
  • Onwards and Upwards!
    • View Profile
Re: Cannot update from trial version
« Reply #2 on: March 14, 2019, 07:11:09 am »
Due to limitations currently imposed by Apple on subscriptions, you can only restore subscriptions on devices that use the same Apple ID.   Can you verify that on your iPhone it’s using the same Apple ID as on your iPad?
Logged
Pages: [1]
« previous next »